Sonoor offers 10 years of Free maintenance on all its jewelry including plating. Kindly send the picture of the product along with the invoice by email or on what’s app We will send you the repair code You can ship the product mentioning the code The product will be shipped back to you once it is Repaired. You can also opt for 40 % exchange value with any new product from the website within 3 years of your purchase In all cases, one-way shipping has to be born by the customer